Job: Medical Assistant / Front Desk Admin

Schedule: full-time, Monday – Friday, 8:30am – 4:30pm (no evenings, weekends, or holidays)

Compensation: $25/hour, commensurate with experience, plus benefits

Start Date: ASAP; we encourage interested applicants to apply immediately

About Kirkwood Pediatrics

Kirkwood Pediatrics is a new outpatient clinic opening in mid-October. We are passionate about providing high-quality, personalized care that children and families can trust. Our practice is intentionally small to ensure continuity of care and long-term relationships with our patients.

Our culture is rooted in compassion, listening, trust, science, and hard work. Every member of our team shares a commitment to these values and to building a lasting service that families can count on.

About the Role

We are seeking a hybrid Medical Assistant / Front Desk Admin to join our founding team. This is a unique role that blends clinical care, patient support, and office management. You will work closely with our founding physician and play a key role in shaping the systems, workflows, and culture of our clinic.

This position is ideal for someone who:

• Enjoys creating and improving systems, not just following established ones

• Thrives in a dynamic, startup-like environment

• Loves working with families and providing both excellent care and excellent service

• Wants to help build something meaningful from the ground up

Responsibilities

Clinical Duties

• Obtain vitals and support patient flow

• Administer vaccines and standard medications (including IM Ceftriaxone)

• Perform in-house and point-of-care lab testing (finger stick hemoglobin/lead, viral and bacterial swabs, urine/stool testing, etc.)

  
  

Administrative & Office Management

• Manage scheduling via phone, text, and online portal

• Verify insurance eligibility and process referrals

• Collect and process payments

• Handle medical records (faxing, filing, documentation)

• Maintain clinic supply inventory

• Coordinate with outside partners (labs, specialists, vendors)
  
  

Front Desk & Patient Support

• Greet families and manage check-in/check-out

• Respond to patient inquiries with professionalism and warmth

• Help create a welcoming, supportive, family-friendly environment

Qualifications

• Current certification: CMA (Certified Medical Assistant), RMA (Registered Medical Assistant), or LVN (Licensed Vocational Nurse)

• 5+ years of experience in pediatric medical assisting, office management, or a similar role (strong candidates with fewer years but relevant experience may be considered)

• Proficiency in pediatric patient care, vaccine administration, and in-house labs

• Strong organizational, administrative, and multitasking skills

• Excellent interpersonal and communication skills, especially with children and families

• CPR/BLS certification preferred
  
  

Why this Would be a Great Fit

• You enjoy a balance of direct patient care and behind-the-scenes organization

• You’re excited to be part of a new clinic and help shape its foundation, systems, and patient experience

• You thrive in a small, close-knit, mission-driven team where your ideas matter

• You are passionate about pediatrics and find joy in supporting children and families

• You value stability, daytime hours, and opportunities to grow with a new practice
  
  

Why this May Not be a Good Fit

• You prefer an established clinic with set systems already in place

• You want a role focused only on clinical or only on administrative tasks

• You prefer to work independently rather than in a collaborative startup environment

• You’re not energized by problem-solving, learning new things, or taking initiative

• You don’t love patient care and family interaction
  
  

Benefits

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Paid time off (PTO) and federal holidays

• Bonus and revenue-sharing opportunities

  
  

How to Apply

Email hello@kirkwoodpediatrics.com with your CV and the subject line: Last Name / MA Application

Please include either in the body of your email or as a separate attachment:

• A brief introduction about yourself

• Why you’re excited about Kirkwood Pediatrics

• Why you’re passionate about pediatrics

  
  

  Applications that are incomplete or don’t meet the criteria will not be considered. Interviews will be conducted on a rolling basis, and the position will be filled ASAP. We encourage interested applicants to apply immediately.